DialDesk · Communication and CRM platform
One platform instead of two panels and a custom API job for marketing calls, follow-up messages, bulk SMS and customer tracking. Your operators call from their phones or over VoIP; the result they pick triggers an SMS or WhatsApp; the CRM plans who to call again, when and why.
The operator picks the customer from the list and calls from their own line (walk-away) or over VoIP. VoIP calls are recorded.
Reached, interested, call back later, deposited… The result list is defined in your own vocabulary for your sector.
The chosen result sends your pre-written SMS or WhatsApp template with the customer's name and link.
Call, result and message land on the customer card; score and segment update.
A journey rule assigns the next call or campaign to the right operator on the right day.
Every plan includes every module; the difference is the number of operators and usage.
Marketing and retention calls, post-deposit follow-up and campaign SMS in one flow.
Result discipline, recording, live listening and reporting for outbound teams.
Follow-up after a quote, appointment reminders, segment-based re-calls.
Booking confirmations, guest follow-up, seasonal campaigns; your own results such as "hosted".
Minutes-to-callback on leads, information message after the call, long journeys.
| Job | Today | With DialDesk |
|---|---|---|
| Link after the call | Operator switches panels, sends by hand from the SMS panel | Pick the result, the message sends itself |
| Bulk campaign | Export the list, upload to the SMS panel, download the report elsewhere | Pick the segment, send, report on the same screen |
| Who do we call again | Filters in Excel | A journey rule assigns it to an operator |
| Recording and oversight | Only if you have a PBX | Recording and live listening on VoIP calls |
| Integration | A separate custom API job per panel | One API, one set of webhooks |
Seats come from the plan, usage from your balance. Every plan includes CRM, bulk SMS, result automations and call recording. No contract; pay monthly, stop any month.
€69/ month
2 operators
€149/ month
5 operators
€399/ month
10 operators
Your balance is kept in euro; top up with USDT or bank transfer; every SMS, WhatsApp message, VoIP minute and AI minute is deducted at its real price and you see the amount before sending. Walk-away calls go over your own line and cost nothing from the balance.
| SMS · Turkey | €0.0065 |
| SMS · Romania | €0.0375 |
| SMS · Germany | €0.069 |
| SMS · United Kingdom | €0.039 |
| SMS · United States | €0.026 |
| WhatsApp message | €0.010 |
| VoIP minute · your own PBX (BYOC) | €0.004 |
| VoIP minute · DialDesk number, Romania | €0.033 |
| VoIP minute · DialDesk number, United States | €0.098 |
| AI operator · per minute (on top) | €0.038 |
Full country list and current prices in the panel; prices follow carrier costs. For VoIP calls into Turkey we recommend your own PBX (BYOC).
Operators start calling from the mobile app the day the account is opened. A VoIP number and the WhatsApp connection are completed within the same week.
Yes. Connect your own PBX (BYOC) and use your own Meta account for WhatsApp. SMS goes out under your own sender ID.
No. Results, customer value tiers and imported fields are defined per account: "deposited" for an online operation, "hosted" for a hotel.
Write the script in the panel, pick a voice, make a test call. The operator calls the list, tags the conversation as a result and fires the same message automations. Charged per minute from the balance.
Sends pause, calls continue over your own line. Top up and the queue resumes where it stopped.
Monthly plans and balance top-ups are made in the panel; USDT and bank transfer are accepted. Invoices are listed in your account.
Request a demo
Write your operator count, the countries you call and the panels you use; we come back the same day and set up a demo with your own flow.